Quality of roads, public kindergartens, cleaning service and citizen engagement in decision-making was in focus of a research that was presented on Wednesday, July 27, 2016, 10:00 am, in Radisson Blu Iveria Hotel.

Niels Scott, Head of the United Nations Development Programme (UNDP) in Georgia, and Tengiz Shergelashvili, Deputy Minister of Regional Development and Infrastructure of Georgia, opened the even that brought together representatives of the Georgian Government, Parliament, local authorities, civil society and international organizations.

The comprehensive nation-wide research of citizen satisfaction with public services in Georgia was commissioned by the United Nations Development Programme (UNDP), Swiss Cooperation Office (SCO) for the South Caucasus and Austrian Development Cooperation (ADC) and carried out by the Georgian research company ACT in November 2015.

The study is based on interviews with 3800 citizens of Georgia over the age of 18 in all regions of Georgia. It examines public views about the services that are currently provided by municipalities and central government, provides comparative analysis with the similar study conducted in 2013, and includes recommendations for local authorities based on the perceptions and expectations of citizens.

A full report of the study will be available at the UNDP Georgia website: www.ge.undp.org

The research is part of a wider programme supported by UNDP, Swiss Cooperation Office (SCO) for the South Caucasus and Austrian Development Cooperation (ADC) to assist self-governance reform in Georgia.